12 Reasons to Shop with Us:
1. Authentic products. We are an authorized retailer and wholesaler of the brand name products we carry.
2. Professional staff. All our staff has formal training in beauty industry, and many of our regular clients are beauty industry professionals.
3. Approachable and fast customer service. Most emails and Facebook questions are answered within a few days.
4. Consistent stock. We receive new shipments several times a week. If an item shows as “temporarily out of stock”, please contact us, it may be arriving back in stock in a matter of days, sometimes hours. We’ll let you know what to expect.
5. New collections arrive on time. We have all the new collections of OPI, Essie and China Glaze available for sale on the release date advertised by manufacturer. Most of the upcoming collections are also available for pre-order a few weeks before the release. Pre-orders are shipped in priority sequence.
6. We keep old collection’s best-sellers. Unlike many stores that discontinue entire collections after 2-3 consecutive releases, we keep our best-sellers, and sometimes the entire collections, by popular demand.
7. Special orders welcome. Please inquire us about an item that’s not on our website, chances are we have it in store or can special-order it for you. Please contact us via email or Facebook and we’ll try to locate that important item for you.
8. Free samples with every order. Who doesn’t love a little freebie that comes with your nail mail?
9. Double bubble. All orders are wrapped with care and are shipped in professional packaging with best protection. Sometimes we do triple bubble, if package space permits. Yes, we are packing “control freaks”.
10. We ship internationally. Our store is located in Ontario, Canada and we have many repeat customers from all over the world: Australia, Finland, France, Germany, Great Britain, Ireland, Russia, Scotland, New Zealand, Malaysia, USA and many many more.
11. Great deals. We offer free international shipping for orders over $40. How cool is that!
12. Repeat orders receive an additional 5% off, with an “account”. Unfortunately this discount won’t apply automatically with “guest checkout” option, however if you contact us while you shop, we’ll add discount manually.
Web store: www.phoenixbeautylounge.com.